Buddy AI · Help library

Buddy AI

38 articles to help you find your next step.

Buddy AI · Product guidanceBuddy AI Conversion Agent – FAQ
Buddy AI · Product guidanceCan Buddy AI ask questions before recommending products?
Buddy AI · Product guidanceCan Buddy AI be customised for our brand tone and customer approach?
Buddy AI · Product guidanceCan Buddy AI collect customer emails?
Buddy AI · Product guidanceCan Buddy AI escalate conversations to the team?
Buddy AI · Product guidanceCan Buddy AI prioritise suitability over sales value?
Buddy AI · Product guidanceCan Buddy AI process refunds or change orders?
Buddy AI · Product guidanceCan I set different discount rates for different products?
Buddy AI · Product guidanceCan I use Buddy AI to apply discounts to specific products only?
Buddy AI · Product guidanceCan users negotiate on multiple products at once?
Buddy AI · Product guidanceCan we add our own instructions or knowledge to Buddy AI?
Buddy AI · Product guidanceCan we correct incorrect answers from Buddy AI?
Buddy AI · Product guidanceCan we review conversations handled by Buddy AI?
Buddy AI · Product guidanceCan we set rules for how Buddy AI behaves?
Buddy AI · Product guidanceCan we test Buddy AI before going live?
Buddy AI · Product guidanceDoes Buddy AI learn and improve over time?
Buddy AI · Product guidanceDoes Buddy AI require setup, training, or coding?
Buddy AI · Product guidanceDoes Buddy AI support all languages and currencies?
Buddy AI · Product guidanceHow do AI-powered discounts and negotiation work?
Buddy AI · Product guidanceHow do I disable discounts for specific collections?
Buddy AI · Product guidanceHow does Buddy AI increase conversions?
Buddy AI · Product guidanceHow often is Buddy AI updated with new information?
Buddy AI · Product guidanceHow to Accept a Store Access Request
Buddy AI · Product guidanceHow to Change Your Logo in Buddy AIWant your store's logo to show up in the AI Rep chat and on the Smart Shopping page? Here's how to do it in just a few steps!
Buddy AI · Product guidanceHow to Set Up the Buddy AI Sales & Support Agent in Just One Minute – Step-by-Step Guide
Buddy AI · Product guidanceHow to activate the Buddy AI Widget?
Buddy AI · Product guidanceHow to add a Negotiation Button to a Product Page?
Buddy AI · Product guidanceHow to customize the Negotiation Button on a Product Page?
Buddy AI · Product guidanceIs Buddy AI Claiming Credit for Sales It Didn’t Influence?
Buddy AI · Product guidanceWhat are Sales Strategies in Buddy AI?
Buddy AI · Product guidanceWhat does Buddy AI learn from?
Buddy AI · Product guidanceWhat happens if information conflicts?
Buddy AI · Product guidanceWhat kind of customer questions can Buddy AI answer?
Buddy AI · Product guidanceWhere does the Negotiation Button appear, and can I change its position?
Buddy AI · Product guidanceWhy Was a Different Discount Applied at Checkout Than the One Negotiated by Buddy AI?
Buddy AI · Product guidanceWhy are my collection-level discounts not showing up?
Buddy AI · Product guidanceWhy does Buddy AI sometimes give the maximum discount?
Buddy AI · Product guidanceWhy is Buddy AI offering a higher discount than my store-wide limit?