← Buddy AI help

What kind of customer questions can Buddy AI answer?

Updated

Buddy AI handles both pre-purchase and post-purchase inquiries, including:

  • Shipping times and delivery expectations

  • Return and refund policies

  • Order tracking

  • Product-specific questions

  • Brand and store-related questions

  • Post-purchase support

The goal is to resolve the vast majority of inquiries without human intervention.

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